Terms of Booking
Clear customer-facing terms that match the booking and flexible price request flows on the site.
Booking and confirmation
- A booking request is not the same as an automatic booking confirmation.
- Availability is checked before a place is confirmed.
- Invoices and next-step confirmations are sent by email.
- Short-notice requests may take longer to confirm than standard requests.
Module selection and route choice
Module titles and codes are shown before submission so drivers can avoid repeating modules. International routes are linked pairs and should stay together. National Rescue, where shown, is only available on eligible International linked-pair bookings and is charged per seat, per selected course. If you are unsure whether National or International is right for your work, ask before booking.
Flexible price requests
Flexible price requests are request routes only. They do not guarantee that a place will be available or accepted. Any price offered through this route is treated as a price per selected course, not a price for the whole basket. Minimum running-price rules still apply to cover delivery costs. If your offer is below what we can run the seat at, we will contact you before anything is agreed.
Reviews and privacy
Some testimonial names shown on the site have been changed to protect learner privacy. The wording reflects real course feedback, but names may be shortened or renamed for privacy reasons.