Accessibility at myCPC.online

What’s built in to every page

• Three view modes: Standard, High Contrast, and Easy Read (with dyslexia-friendly typography). The toggle is in the top-right corner of every page and your choice is remembered on your device.
• Read-aloud on every content page — the “Read this page aloud” button uses your browser’s built-in voice. Play, pause, change speed; nothing is sent to a third-party service.
• Auto-translation via your browser. Pages are marked up cleanly so Chrome, Edge, and Safari can translate them accurately into your language.
• WCAG 2.2 AA conformance, with selected enhanced (AAA) criteria for contrast and target size.
• Full keyboard navigation, visible focus throughout, 48-pixel minimum touch targets.
• Screen-reader compatibility — tested with NVDA on Windows and JAWS, with VoiceOver and TalkBack on mobile.

For your course

• Live captions on every course via Zoom — free, no setup. Toggle them on or off in your own Zoom window; other attendees don’t see your choice.
• Optional enhanced captions via Otter.ai if you want higher accuracy — let us know when you book.
• Full text transcript of each course session sent to you within 24 hours.
• Free 15-minute Zoom setup call before your first course — we check your camera, microphone, audio, and joining process so the day of the course is about the training, not the tech.

British Sign Language (BSL)

If you use BSL, you may be eligible for Access to Work funding to cover an interpreter. We’re set up to coordinate with your interpreter and accept Access to Work payments directly.

If Access to Work isn’t available to you and you need BSL interpretation, talk to Neil — we’ll explore how to make it work.

ID checks — accessible alternatives

Every course starts with a quick ID check — DVSA’s requirement so the right person gets credited with the hours. Standard process is showing your driving licence briefly to camera. If that’s difficult for any reason (visual impairment, motor difficulty, privacy concerns, any other situation), tell us when you book and we’ll arrange the verification a different way before the course. The verification still happens; it just doesn’t have to be on camera in front of everyone.

Camera-on requirement — honestly framed

DVSA requires drivers’ cameras to be on during the training. We can’t waive that and we don’t pretend we can. What we can do is work humanely within it: PSV-CT asks before the course what you need, the trainer adds breaks where the room needs them, and break time is off-camera time. If sustained camera attention is genuinely impossible for you rather than merely demanding, talk to Neil privately before you book — we’ll see what’s possible within the Equality Act and PSV-CT’s consortium framework.

What we don’t do (yet)

We don’t currently use AI sign language avatars for our courses. The UK Deaf community has raised concerns about the quality and appropriateness of AI BSL for learning content. We want to do this properly rather than quickly, so we’re tracking the conversation and will revisit when the position is clearer.

We also don’t use accessibility overlays (AccessiBe, UserWay and the like). Accessibility advocates and the FTC have criticised them for providing the appearance of compliance without the substance. We’d rather build accessibility in than bolt it on.

Something we haven’t covered?

If you have specific accessibility needs we haven’t addressed, talk to Neil directly — Neil Kanter, neil@my-cpc.online. I’d rather find a way to make this work than turn you away.

Cookies and accessibility preferences

Your view mode and font choice are saved on your device as strictly-necessary functional storage — no cookie banner needed for those. Cookies and similar storage are covered on the cookie notice, and you can reopen the consent settings here:

Standards we follow

WCAG 2.2 AA (the international Web Content Accessibility Guidelines), with selected AAA criteria. UK Equality Act 2010. BSL Act 2022 awareness for any BSL-related provision. We follow GOV.UK Design System accessibility principles where they make sense for a small business site — we’re not a public-sector body, but the guidance is best-in-class for the UK context.

If you find something we’ve got wrong

Tell us. Email neil@my-cpc.online with the page, what didn’t work, and what you were trying to do. We’ll come back to you within one working day. Accessibility is a moving target and we’d rather fix things than miss them.