All courses
Open to HGV & PCV drivers
Cool, Calm & In Control
Conflict, Unconscious Bias & Resilience + Defensive Driving & Vulnerable Road Users
Staying professional under pressure, on the road and off it.
What this course covers
- Managing conflict on the road and at work
- Understanding bias and building resilience
- Anticipating hazards
- Protecting vulnerable road users
- Staying calm in difficult moments
Is this the right course for you?
Good for any HGV or PCV driver, especially if your work brings you into regular contact with the public.
Next course dates
Mon, 30 Nov 2026 and Tue, 1 Dec 2026
18:00-21:30 on both evenings
Fri, 4 Dec 2026
22:00-05:45 overnight
Fri, 11 Dec 2026
10:00-17:45
Courses count toward the 35-hour, five-year Driver CPC cycle where the delegate attends and completes the required session. Places are subject to capacity review and written confirmation.
Send Booking Request