Support

Support and wellbeing

Driving is a job that demands focus and emotional regulation. The roles that support driving — running an operator's business, managing compliance, handling the moments when things go wrong — demand them too. If you're under pressure, the right help often exists; it can be hard to find when you need it. This page tries to help with that.

Last reviewed: 13 June 2026

If you’re in immediate crisis

If you or someone else is in immediate danger, call 999 or go to A&E now. If you need urgent mental-health help but it’s not an emergency, use NHS 111 online or call 111. For 24/7 listening support, call Samaritans on 116 123 — free, day or night.

Mental health and driver wellbeing

UK organisations that work in this space. We’ve listed them here because they’re relevant to the driving and transport audience — not because we’ve done a clinical assessment. Use the one that suits your situation.

Samaritans: 24/7 listening support — call 116 123, free, day or night.
Mates in Mind: Mental health in transport & related sectors. Enquiries 020 3510 5018; for 24/7 text support, text BEAMATE to 85258 (via Shout). Not a crisis helpline — in an emergency use 999 or A&E.
Mind: Support Line 0300 102 1234; Infoline 0300 123 3393. National support lines plus local Mind services.
Andy’s Man Club: Free men’s peer-support — 350+ groups, weekly meetings. No public support phone line and not a 24/7 service; find a group via the website.
D4Drivers RHA Health Partnership: D4Drivers bookings 0300 3030 668; RHA general 01733 261131.
Driving for Better Business — Driver Wellbeing Toolkit: Free, National Highways-backed toolkit for drivers and employers. Email support@drivingforbetterbusiness.com.

Financial support

Free UK advice, guidance and support services. Some provide regulated debt advice; others provide government-backed guidance, grants tools, food-bank signposting or local hardship support. None of them are us — they specialise in this, and they’re free.

Citizens Advice: Adviceline varies by nation — England 0800 144 8848; Wales (Advicelink Cymru) 0800 702 2020; Scotland 0800 028 1456; Northern Ireland (Advice NI) 0800 915 4604.
StepChange: Free debt advice charity — 0800 138 1111.
National Debtline: Free debt advice (Money Advice Trust) — 0808 808 4000.
MoneyHelper: Government-backed money guidance — 0800 011 3797; WhatsApp +44 7701 342744.
Turn2us: Benefits and grants finder. No general advice line; Help through Hardship 0808 164 8817 (England/Wales, for people who can’t access digital tools).
The Trussell Trust: UK food banks — find your nearest using the postcode finder (no national phone line). If food is what you need this week, this is who to go to.
Local council hardship support: Many councils run hardship funds. In England the Household Support Fund is replaced by the Crisis and Resilience Fund from 1 April 2026 — find yours via gov.uk.

For operators — running a business that supports its team

Owners, Transport Managers and back-office staff face their own pressures. The pattern across our sector is that compliance, retention, and wellbeing are connected — not three separate problems. Useful starting points:

Driving for Better Business — the driver wellbeing toolkit above is the obvious entry point for any operator looking at this seriously.
RHA member services — the D4Drivers RHA Health Partnership, advice lines, and industry guidance.
Mental health first aid training for operator teams — we offer this as a Driver CPC course (Mental Health First Aid, JAUPT-approved); for non-CPC delivery talk to MHFA England (0203 928 0760, info@mhfaengland.org).

What myCPC.online itself offers

Pulled together in one place so you don’t have to hunt:

A free 15-minute Zoom setup call before your first course — we check your tech so the day of the course is about the training, not the tech.
Name Your Price hardship pricing on a standard seat — £20 is our suggested floor, but if even that’s out of reach, tell us what you can and it still goes to Neil. No proof or explanation asked. Personally reviewed by Neil.
A short set of pre-course questions (break-time needs, what you drive, any hard end time) — collected by PSV-CT before the day — so the trainer can make the course work for you, not just the syllabus.
An honest accommodation discussion before booking if something standard breaks won’t cover.
Access to Work pathway for Deaf drivers — we’re set up to coordinate with your interpreter and accept Access to Work payments directly.

What we don’t do

Honesty matters here.

We’re not counsellors.
We’re not financial advisors.
We can’t diagnose, treat, or formally advise on health, finance, or legal matters.
The organisations above can. We’ve signposted; they do the actual work.
If you’re in immediate danger: call 999 or go to A&E. For 24/7 listening support, Samaritans 116 123.

If you want to talk to someone here

Email Neil at neil@my-cpc.online or the general inbox at info@my-cpc.online. We won’t pretend to be more than we are — but if you want to talk through whether a course works around your situation, or where else to look for help, we’re happy to.